VISITLIFT USA departure scene

OUR STORY

ABOUT VISITLIFT USA

A transportation service built on the belief that family connections matter — no matter the distance.

WHO WE ARE

BRIDGING THE DISTANCE BETWEEN FAMILIES

VISITLIFT USA was founded with a single, clear purpose: to make it possible for New York City families to visit their incarcerated loved ones without the burden of arranging their own transportation to facilities that can be 6 or more hours away.

We provide coach bus and Mercedes-Benz Sprinter transportation from three convenient NYC pickup locations — Brooklyn, Manhattan, and the Bronx — directly to 15 correctional facilities across New York State and the federal system.

Our overnight trips depart every Friday and Saturday night, arriving at facilities between 5:30 and 6:30 AM — just in time for morning visitation. Restroom and meal stops are included both ways, making the journey as comfortable as possible for adults and children alike.

African-American mother and children with VISITLIFT USA

Every trip is a family reunion in the making.

WHAT WE STAND FOR

OUR VALUES

Dignity

Every passenger deserves to be treated with respect and care. We provide a comfortable, welcoming environment for all travelers.

Safety

Professional, licensed drivers and well-maintained vehicles ensure you arrive safely, every single trip.

Community

We are part of the community we serve. We understand the importance of maintaining family bonds during difficult times.

Reliability

Consistent Friday and Saturday night departures you can count on, week after week.

HOW IT WORKS

THE VISITLIFT EXPERIENCE

01
Submit Your Reservation
Fill out our online booking form with your travel details, departure location, and the inmate's DIN number.
02
Receive Your Confirmation
Our customer service team will prepare your reservation and send a payment link to your email within minutes.
03
Complete Payment
Pay securely via credit card, debit card, or Apple Pay within 15 minutes of receiving your email to secure your seats.
04
Board & Travel
Arrive at your departure stop 15 minutes early. Enjoy a comfortable overnight journey with rest and meal stops included.

PAYMENT POLICY

RESERVATION & PAYMENT

After submitting your booking form, you will receive a reservation inquiry confirmation. Our team will then prepare your reservation and send a secure payment link to your email.

Important: Payment must be completed within 15 minutes of receiving the email. If payment is not received within this window, the reservation will be automatically voided and your seats released.

We accept credit cards, debit cards, and Apple Pay — all processed securely through the link in your email.

READY TO TRAVEL WITH US?

Book your round-trip seat today and let VISITLIFT USA take care of the journey.